Terms

These terms and conditions apply to the use of the 4you2us platform, a service of Vailble GmbH, Ludwig-Lassl-Strasse 2, 6112 Wattens, Austria (“Vailble”, “4you2us”, “we” or “us”).

4you2us allows users to create, design, store and share personalised digital experiences for other people via an individual link. Depending on the selected feature scope, these experiences may contain texts, questions, quizzes, games, images, audio and video content, memories and other user-created content.

These terms apply to both free and paid features of 4you2us. For paid offers, the prices, service descriptions and contract terms shown at the time of purchase apply in addition.

Deviating terms of the user only apply if Vailble GmbH has expressly agreed to them.

Related:Legal notice

4you2us provides a digital platform for creating and delivering personalised online experiences.

Depending on the selected plan, the following features may be offered in particular: multiple-choice questions, interactive games, personalised texts, photo and media content, Compare Us, Finish My Sentence, memories, animations, personalised links and further interactive blocks.

The exact scope of services depends on the plan or product selected at the time the contract is concluded.

The free standard version may be limited in terms of the number of questions, features, designs or other characteristics.

Premium features are only available after successfully purchasing the corresponding product or within a valid subscription.

4you2us may further develop, change or replace features with technically equivalent ones, provided that essential contractually assured services of an already purchased product are not unreasonably impaired.

Related:Prices & plans

A user account may be required to create and manage experiences.

Users must provide correct information when registering and protect their access credentials against unauthorised access.

The user account is personal and may not be transferred to third parties without the consent of Vailble GmbH.

The user is responsible for activities carried out via their account, insofar as these fall within their sphere of responsibility.

Vailble must be informed immediately if unauthorised use of the account is suspected.

4you2us may only be used in compliance with applicable law and these terms.

Experiences created by users are generally not publicly listed on 4you2us and are not intended to be discoverable via a public gallery or search function.

Access is generally provided via the generated or personalised link for the respective experience, for example 4you2us.com/anna. The user is responsible for whom they share this link with.

Important: a personalised link is not a password and alone is no guarantee that only the intended person can access it. People who receive the link, or to whom it is forwarded, may be able to open the experience.

Where 4you2us offers additional protection features such as PIN protection, users may use them according to their plan.

Personalised links may not contain unlawful, offensive, discriminatory terms or terms that infringe the rights of third parties.

Vailble reserves the right to change or block links for technical, security-related or legal reasons.

Within 4you2us, users can create their own content and – where the respective feature supports it – upload texts, answers, images, photos, audio recordings and videos.

The user remains the owner of their own content and rights.

By uploading or creating content, the user grants Vailble GmbH only the rights required for the technical operation of 4you2us: to store the content, process it technically and make it available within the experience created by the user. This use only takes place to the extent necessary for providing and operating 4you2us.

Vailble does not sell the personal content created by users and does not make it publicly available to other 4you2us users.

However, transfer to or processing by technically necessary service providers may be required, for example for hosting, data storage, authentication or payment processing. Details are set out in the privacy policy.

The user is responsible for being entitled to use and publish their content. In particular, no copyrights, personality rights, data protection rights, trademark rights or other third-party rights may be infringed.

Unlawful content, and content whose provision violates mandatory legal provisions, is not permitted.

Vailble is entitled to block or remove content where there are concrete indications of a legal violation or where there is a legal obligation to do so. The notes on copyright and user content in the legal notice apply in addition.

Related:Privacy policyLegal notice

Because 4you2us is intended for creating personal experiences, users may include information about other people in an experience.

The user is responsible for only using personal content about third parties that they may lawfully use in the respective context.

Particularly sensitive or confidential information about other people should not be included in an experience without their consent.

4you2us may not be used to harass, expose or threaten people or to unlawfully violate their privacy.

Related:Privacy policy

Experiences created by users are stored so that they can later be edited, published and accessed via the respective link.

Content does not become the property of Vailble GmbH merely because it is stored.

Users can edit, deactivate or delete their experiences in line with the available features.

After deletion, data may still exist in technical backup systems for a limited period before it is finally overwritten or deleted. Statutory retention obligations remain unaffected.

Further details on storage periods, data processing and deletion are set out in the privacy policy.

Related:Privacy policy

The current prices are shown to the user before a paid contract is concluded.

Unless stated otherwise, final prices shown to consumers include the applicable VAT.

4you2us may provide free, one-time paid and subscription-based offers.

Before completing a purchase, the user receives information about the price, the scope of services and – for subscriptions – the billing period.

Payments are processed via Stripe. As part of a payment, the data required for payment processing is transmitted to or processed by Stripe. Depending on the specific activity, Stripe processes data as a processor and/or as a controller in its own right.

Vailble does not store full credit card details where these are processed exclusively by Stripe.

Related:Prices & plansStripe privacy informationPrivacy policy

A one-time premium purchase entitles the user to use the premium features stated at purchase for the respective experience, in line with the service description shown at the time of purchase.

The specific price is shown before the binding purchase.

A one-time purchase does not create an automatically recurring subscription unless expressly stated otherwise at purchase.

Related:Prices & plans

When a subscription is concluded, the agreed fee is charged recurrently according to the billing period stated at the conclusion of the contract.

Price, billing period and scope of services are shown before the contract is concluded.

The user can end their subscription via the account function provided for this purpose or via the legally required cancellation options.

A cancellation generally ends the automatic renewal. Service periods already paid for remain usable – where legally and contractually provided – until the end of the respective billing period.

Existing subscription prices are not increased retroactively. Changes affecting an existing contract are communicated in line with legal requirements.

Related:Prices & plans

For contracts concluded at a distance, consumers generally have a statutory right of withdrawal of 14 days, unless a statutory exception applies.

4you2us provides digital content and digital services that are not supplied on a physical medium. Before every purchase you must therefore expressly confirm: acceptance of these terms, an express request for immediate provision, and acknowledgement that the statutory right of withdrawal and cancellation is lost once provision begins. No purchase is possible without this confirmation.

With this confirmation and the start of provision — that is, the unlocking of the purchased premium features or subscription — the right of withdrawal and cancellation lapses early and in full (Section 18(1)(11) Austrian FAGG). A refund for digital content already provided in full is excluded thereafter.

If no such confirmation is given and no provision takes place, the 14-day right of withdrawal remains unaffected. Statutory warranty rights continue to apply regardless.

The specific withdrawal instructions, the model withdrawal form or an online withdrawal function are provided separately. An email to office@vailble.at is sufficient to declare a withdrawal.

Users can request or carry out the deletion of their user account via the function provided for this purpose.

Deleting the account may result in losing access to created experiences and stored content. The user is informed accordingly before final deletion.

Where data must continue to be stored due to legal obligations – in particular tax or company law retention obligations – it will not be deleted before the statutory retention period expires.

Details are set out in the privacy policy.

Related:Privacy policy

Vailble strives for the highest possible availability of 4you2us.

However, continuous, uninterrupted and error-free availability cannot be guaranteed.

Temporary restrictions may occur in particular due to maintenance, security measures, technical faults or circumstances beyond Vailble's control.

Mandatory statutory warranty and consumer rights remain unaffected.

Statutory warranty rights apply to consumers, including the relevant provisions for digital services.

Vailble is liable in accordance with statutory provisions for damages for which liability is mandatory.

In particular, liability cannot be excluded by these terms where a statutory exclusion of liability would be impermissible.

4you2us is not responsible for the accuracy, legality or quality of content that users create or upload themselves, unless Vailble bears statutory responsibility.

Statutory obligations regarding unlawful content remain unaffected. Additional notes on liability and external links can be found in the legal notice.

Related:Legal notice

Vailble may temporarily block or remove an experience if there are concrete indications that it violates these terms, applicable law or third-party rights.

In the event of serious or repeated violations, a user account may also be restricted or blocked in line with legal and contractual requirements.

Where appropriate and legally required, the affected user is informed about the measure and its reason.

The 4you2us platform, including its own designs, graphics, logos, animations, games, texts, software elements and other content provided by Vailble, is protected in accordance with the applicable protective rights.

Users only receive the right to use these features within the intended use of 4you2us.

Rights in the user's own uploaded content remain with the respective rights holder.

Related:Legal notice

Vailble may change these terms where there is an objective reason for doing so and where this is legally permissible.

Changes that materially affect existing contractual relationships are communicated to the affected users in good time and in line with legal requirements.

Changes may not be used to unreasonably alter the contractual balance of existing contracts to the detriment of the user.

Austrian law applies, excluding its conflict-of-law rules.

For consumers, this choice of law only applies insofar as it does not deprive them of mandatory consumer protection provisions of the country of their habitual residence.

Mandatory statutory places of jurisdiction for consumers remain unaffected.

Provider and contracting party: Vailble GmbH, Ludwig-Lassl-Strasse 2, 6112 Wattens, Austria.

Email: office@vailble.at

Further company details can be found in the legal notice.

Related:Legal notice